Building Know-How

We help to build the KNOW-HOW* necessary to implement the strategy and plans successfully.

We concentrate in the main on how you create value for your customers and how you deliver it profitably.

(* KNOW-HOW is the term we use to cover Knowledge, Skills, Behaviours, Ability, Acumen etc which we find get used interchangibly)

In Value Creation we work mainly on helping to create alignment beween your marketing and sales strategies and programmes on topics such as:

• Value Proposition Development
• Customer Segmentation
• Key Account Planning & Management 
• Account Based Marketing
• Sales Process Development
• Advanced Consultative Sales Skills
• Sales Leadership Development

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Our Value Delivery focus is on Teamworking & Leadership Development. In this area we work on building effective teamworking and collaborative working cultures, so that your promise to the customer can be delivered in the way thet expect. So we get involved in the following types of application:

• Helping teams get a fast start and mobilised quickly
• Helping existing teams to get unstuck & shift gear
• Helping cross-functional teams to function effectively
• Helping leaders learn how to lead through disruption
• Helping leaders to learn how to build high performing teams